In the area

Meet our staff

What makes George Brooker House special is our loyal team of dedicated people.
They provide the highest standards of residential and specialist dementia care within a real ‘home from home’ environment.

Professional team

Many members of staff are long serving employees of the dementia care home , which is a testament to the fact that they are happy in their work and genuinely care about our residents. Every hour of every day, house staff are working to make sure each resident receives quality care to meet their individual needs.

Our professional team is led by Sue Setters, the house manager.  She has a deputy manager, finance officer and care team leader to support her in the day-to-day running of the home. Daily hands-on care is carried out by our senior carers and care assistants who are all professionally qualified in caring for both the frail and elderly, and for those residents with dementia.

Catering and support staff

The house has a professional catering team who provide nutritious, freshly cooked meals daily for our residents. Additionally, a well-organised domestic staff ensure optimum levels of comfort and house cleanliness. They work on a daily basis, cleaning residents’ bedrooms as well as all communal areas throughout the home. The maintenance officer ensures that the house is well maintained and a safe environment for residents and staff. We also employ a gardener who tends to the garden on a regular basis, keeping it tidy and seasonal all year round.


We have a fabulous team of volunteers, who give their time to make a positive difference to our residents’ daily lives. Whether sharing their skills, lending a hand, fundraising or simply being there to chat with residents, as a charitable organisation we are most appreciative of their efforts. We would be delighted to hear from anyone interested in volunteer work at the home. No matter how much - or how little - time you have, you can make a difference.

Relatives' Group

The Relatives' Group meets on a monthly basis for the welfare of house residents. The group regularly coordinate activities and entertainment. They assist with fundraising for the residents’ fund, which is used to organise special events and outings. They also produce a regular newsletter for the benefit of residents and their families and friends. To subscribe to the Friends of George Brooker House Newsletter please click here.


Sue Setters

- Manager

I try to encourage a friendly, welcoming atmosphere of a home from home feel. I enjoy being part of our resident’s lives seeing smiles and laughter in their faces.


Margaret Strong

- Deputy care manager

The residents become just like our extended family, this in itself is a statement to say we 'care'.


Nancy Santos

- Activity organiser

I am a new member of the George Brooker House team and I love it. My responsibility is to bring happiness and fun to the home.


Josie Sangby

- Chef

I am a new member of the team. It is a very warm and happy place. We cook with love by home cooking.


Collin Staines

- Maintenance officer

I enjoy keeping the house maintained and modern whilst still keeping that 'homely feeling'.


ActivitiesOur kind and caring staff have a real affinity for older people, and strongly believe in supporting their independence and freedom of choice, and nurturing their physical, emotional and spiritual well being.

You might like to take a look at 'A Day in the Life' on our member society web page.

We organise many gentle yet stimulating activities which are especially suitable for our elderly and sometimes frail or confused residents. They are encouraged to take part, but the essential thing is enjoyment so nobody is pressurised into doing so.

Regular activities include:

• Music and movement
• Reading and poetry
• Reminiscence sessions
• Gardening
• Cooking/baking cakes
• Art and craft/pottery
• Games afternoons (board games, bingo and playing cards)

In-house entertainment and events include:

• Birthday celebrations with home-baked cakes
• Themed menus for important festivities and calendar events
• Visiting performances: pantomimes, theatre productions and musical entertainment

Day trips and outings include:

• Cinema afternoons
• Shopping trips

Contact the house


100 Dagenham Avenue
United Kingdom


0208 984 8983