Rooms Available

Victoria House

2-4 Ennerdale Road, Kew, Richmond, London, England, TW9 3PG

0808 1699938 Email this home
Inadequate 7 April 2022

Welcome to our house

Situated close to The Royal Botanic Gardens, Victoria House is a beautiful large Victorian house set within three walled courtyard gardens. The house was extensively modernised and refurbished, with a lift and stair lifts allowing residents easy access throughout the house.

There are 29 rooms, some of which have ensuite facilities. Room are furnished but we encourage you to bring personal items to create your own home from home. 

The house is located close to nearby shops, cafes and restaurants with the main-line train station just a few minutes walk away. There is a facility onsite to park and charge mobile scooters which helps to make things a little easier for getting out and about.

Residents are encouraged to help keep the gardens blooming and tend to the raised vegetable beds allowing our chef to pick some produce for the weekly meals. Meal times at Victoria House are very social occasions with three dining rooms to choose from. Our qualified in house chef caters for all dietary needs, so you will always have a delicious meal to tuck into.

Our dedicated activities coordinator helps to ensure that everyone is engaged and stimulated throughout their stay with us whilst ensuring that we promote individual hobbies and interests.

We are privileged to have an active volunteers group of people who live locally. This group has a very long standing association with Victoria House with volunteers participating in activities and arranging events and trips throughout the year. We also have a dedicated Doctor who visits the house weekly. 

Victoria House is a happy, homely and caring atmosphere where excellent relationships have been built between our residents, their families and our dedicated staff.  

Talk to us about respite stays

We’re proud to offer respite stays at Victoria House a short-stay that can be planned ahead, or in the case of an emergency, last-minute. Suitable for individuals seeking support following post-operative or hospital care, or whilst their regular caregiver takes a break, respite care can also be used as a way of introducing long-term residential care to a loved one.

At Victoria House our respite stays include:
- 24/7 care support from our qualified and friendly staff
- Daily activities
- Nutritious meals served daily (dietary requirements can be catered for)
- Housekeeping and linen service

*Respite prices may vary depending on needs.

Meet the team

Head of Care

Hannah joined Abbeyfield 18 years ago and is currently Head of Care. Hannah enjoys the responsibilities of keeping staff updated and informed and ensuring that residents are well looked after.

House Manager

Theresa has worked at Abbeyfield for over 22 years. She likes to make a difference to residents lives ensuring they are happy, well cared for an live as independently as possible. She is very much involved with the home and the wider community, including all staff in everything that is going on.

Head Chef

Roland joined Victoria House two years ago. Roland is passionate about food and enjoys creating new dishes for our residents.

Activities Coordinator

Marilyn has been working as an Activities Coordinator for the last eight years. Marilyn enjoys planning a variety of activities which include arts and crafts, gardening, games and quizzes and relaxing coffee mornings or afternoon teas.

Take a virtual tour of Victoria House

Step inside our dementia friendly care home using the 360 tour below


It's the little things that makes the difference

Car park

Park your car or charge your mobile scooter.


Access all levels of the house easily.

Wheelchair accessible

Travel round the house freely without any barriers.

Dine together

Share meal times and good food all with great company.

Respite stays

We are pleased to offer respite, should you need a short stay.


Enjoy time outside in our walled gardens

What's happening at Victoria House?

What's the cost?

Pricing depends on the level of care, therefore please contact us for further information.

Victoria House

£950 - £1400

per week

All included in your weekly cost

Utilities - gas, electric and water

Council Tax

Meals - breakfast, lunch and dinner


Activities Schedule

Alarm System

News & Stories from the House


I am very well looked after and I have lived here for 12 years.

Resident at Victoria House.

I try to maintain my independence here and I feel that the staff understand my needs. I have absolutely no regrets moving here.

Resident at Victoria House.

Reviews from

Contact our retirement home

Contact us to enquire about moving in or for more information about our retirement home

Contact Us

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Visit us

2-4 Ennerdale Road,

Call us

Victoria House

0808 1699938

Regulated by

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