“Dad came to you in March 2023, and from day one, Dad has been made to feel very welcome. My sister and I have found the team at Maitland House to be very friendly, from management to all the carers. After we come away from visiting Dad, we both know he is in safe hands with your team until our next visit. Maitland management and staff keep up the good work. ”

Relative of a resident

“My mother has settled well into Maitland House. She enjoys participating in the range of activities and outings available. These are all very well organised. The carers are extremely attentive, supportive and professional in approach. An excellent standard of hygiene is maintained. There is a lovely homely and relaxed atmosphere to Maitland House. Whilst we are still waiting for some issues relating to her room to be sorted, Mum very much enjoys having a view of the lovely garden.”

Relative of a resident

“Since my dad became a resident at Maitland House Care Home in the summer of 2022, we have been impressed with the professionalism and level of care provided. He often referred to the accommodation and surroundings being likened to a hotel and he loved the place and the people, both staff and residents. The staff attended to his every need, always polite and courteous. In the last few weeks of my father's life, the staff at Maitland House went above and beyond our expectations. They supported both my father and our family in this most difficult of times.”

Relative of a resident

“My mother has been under the care of Maitland House now for just over a year and we have seen a marked improvement in her health, confidence and well-being during this time. She enjoys the relaxed and safe environment provided by the staff, engages with activities that are run and now eats more than she used to which is great to see. The room facilities are perfect for her and she often looks forward to spending time with other residents playing scrabble and other board games. Moving forward we hope to continue to see the high standards being kept and would highly recommend this facility, the staff are great!”

Relative of resident