Our Mission and Values

We believe that older people have an important role to play among their families, friends and their communities and that overcoming loneliness and insecurity can make all the difference to an older person's quality of life.  We hope we already make a difference by embracing these beliefs through our mission and values.

The Abbeyfield Mission:

"To enhance the quality of life for older people."

The values of Abbeyfield:

Caring

Caring means that the wellbeing of our residents is central to everything we do, and that every individual will be treated with dignity and respect. It also embraces our volunteers and staff, and by learning and supporting each other, Abbeyfield will be an organisation where people can grow and find fulfillment.

Openness

Openness means that as an organisation we encourage and support new ideas from our res-idents, volunteers and staff, and by learning through discussion we appreciate each others differences and will adopt suggestions which improve the service that Abbeyfield provides. We will be open to change, and will seize opportunities that allow us to continue working to-wards our mission.


Honesty

Honesty means that we will each work in an ethical way. As individuals we will each lead by example in order that residents, volunteers, and staff will have confidence in the integrity of Abbeyfield.


Respect

Respect is something we understand we have to earn. We earn it not only by valuing each other as individuals, and valuing each others views, beliefs and background, but also by working hard to develop relationships with our residents, volunteers, staff and the communi-ties in which we operate.  We act in a respectful way towards each other; honouring the commitments and promises we have made to each other.

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I can't tell you how wonderful it is to see mum in such good spririts. This is the person she was before isolation took it away. Abbeyfield and everyone there has given us that person back.

Rebecca, daughter of Abbeyfield resident

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