Abbeyfield encourages residents to get involved, how you do it is up to you. Some residents enjoy being involved on a house/home basis, others prefer a more formal structure. If you would like to get involved talk to your House/Home Manager.
Some of the ways residents can enjoy being involved are listed below:
Focus groups
From time to time, we ask groups of residents to come together to look at something we are doing to ensure we take your views into account.
Resident satisfaction survey
Every year we undertake a resident satisfaction survey with those residents living in an Abbeyfield owned property to measure how satisfied they are with the service they are receiving. The results are published so that everyone can see if the general satisfaction levels are improving.